Refund policy

Returns

Our policy lasts for 7 days. If 7 days have passed since you received your item, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it, including the original packaging.

Please note that certain types of goods are exempt from being returned.

To complete your return, we require a receipt or proof of purchase. Items that are not in their original condition, are damaged, or missing parts for reasons not due to our error cannot be refunded.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you of the receipt of your returned item. We will also inform you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

If you have completed all the above steps and have not yet received your refund, please contact us at info@electroslab.com or via WhatsApp at +96181679391.

Sale Items (if applicable)

Only regular-priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please send us an email at info@electroslab.com and send your item to:

Beirut, Tayouneh, Abed El Naser St., beside Fayad Sport, Electroslab Store, Lebanon.

You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on your location, the time it may take for your exchanged product to reach you may vary.